Live Delivery Hotline

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Welcome to DeliverThat's Live Delivery Hotline!

We're here to ensure your experience with DeliverThat is as smooth as possible. You can reach our Live Delivery Hotline at (315) 630 3330 ext. 2 for real-time delivery support. Whether you're calling or texting, we're here to assist you promptly.

What You Can Use This Hotline For

Our Live Delivery Hotline is your direct line to receive quick assistance for any time-sensitive delivery-related questions or issues. Here are the situations where you might want to reach out:

  1. Time-Sensitive Questions: If you have questions about live deliveries that require immediate attention, don't hesitate to call or text us. We're here to help in real time.

  2. Driver Location Concerns: If you're concerned about a driver's location on the tracking link or there's no location information available, contact us immediately. We can help you track the driver down.

  3. Unassigned Orders: If you have unassigned orders and need support in getting them assigned, reach out to us for quick resolution.

  4. Missing Items: If a driver has left the restaurant, and you've noticed missing items from the order, we'll assist you in addressing the issue promptly.

Important Information for Calling and Texting

When texting the Live Delivery Hotline, please include the following details in your message:

  • Order ID or Customer Name: Providing either the order ID or customer name helps us quickly identify your specific order or inquiry. This ensures faster and more efficient assistance.

  • Your Brand/Position: Let us know which brand you represent and your role. This information will be saved in our CRM for future interactions, making it easier for us to assist you effectively.

Get in Touch

Ready to reach out for live delivery support? You can call or text our Live Delivery Hotline at (315) 630 3330 ext. 2; our dedicated team is here to assist you.

We are committed to making your live delivery experience with DeliverThat exceptional, and your questions and concerns are essential to us. We look forward to providing you with top-notch support and ensuring your deliveries go smoothly.


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