Delivery Confirmation

Have more questions? Submit a request

Using the DeliverThat Dashboard for Delivery Confirmation

At DeliverThat, we want to ensure you have all the tools to stay informed about your deliveries and confirm their status effortlessly. Our DeliverThat Dashboard provides you with a convenient way to confirm deliveries quickly and efficiently.

Navigating to Your Deliveries

To begin, simply log in to your DeliverThat Dashboard. You'll see a 'Deliveries' tab on the left side of the Dashboard. This is where you can access all the deliveries that have been assigned to the DeliverThat driver network for your restaurant.

Finding Your Delivery

We understand that you may have many deliveries to manage. To locate a specific delivery, you can use our handy filters. You can search by either the Job Name or Customer Name, making it easy to find the delivery you're looking for and access its details.

Viewing Delivery Details

Once you've identified the delivery you want to confirm, click the 'Details' button on the right side of the job listing. This will take you to an overview of the delivery, including essential information such as the scheduled pickup time and the delivery history.

Understanding the Delivery History

In the 'Delivery History' tab at the top right, you'll find a wealth of information:

    • Assignment Status: Here, you can see the current assignment status of the delivery, whether it's assigned or unassigned.

    • Completion Timestamps: You'll find timestamps indicating when the delivery was completed.

    • Delivery Incidents: Any reported incidents, such as wait times, will be visible in this section.

    • Confirmation Photo: For your peace of mind, a confirmation photo at the drop-off is available for your reference.

Need Further Assistance?

If you have any questions or need confirmation about a specific delivery, our dedicated support team is here to assist you. Simply utilize our support email, and we'll respond promptly to address your inquiries and ensure your deliveries go smoothly.

Related Articles:

Cancel a Delivery

Modify an Existing Delivery

Urgent Delivery Issue

Requesting a Specific Driver


Articles in this section

Was this article helpful?
0 out of 0 found this helpful