Address Requirements

Have more questions? Submit a request

At DeliverThat, we understand that accurate address submissions are the foundation of successful deliveries. This guide covers the best practices for submitting addresses to ensure a smooth and efficient delivery process. Let's break it down.

Street Address

Street Address should include the precise location, like "4895 Dressler Rd NW." This accuracy is vital for proper mapping and navigation.

Screen Shot 2023-10-11 at 6.24.18 AM.png

Apartment / Suite

Use the Apartment / Suite field for apartment numbers or office suite information. Be cautious because anything submitted here can lead to mapping errors, adjustment charges upon invoicing, and late deliveries.

Accurate Use: "Suite E" or "Apt. 5"

Inaccurate Use: 

  1. Company name
  2. Customer name
  3. Floor number

Screen Shot 2023-10-24 at 9.18.25 AM.png

City / State / Zip Code

Ensure all City, State, and Zip Code details are accurate. They play a significant role in proper mapping and location identification.

Screen Shot 2023-10-11 at 6.25.14 AM.png

Building Type

The Building Type field helps our drivers and internal team plan deliveries, but it's not used for mapping.

Screen Shot 2023-10-11 at 6.27.37 AM.png

Drop-off Instructions

In the Drop-off Instructions field, provide extra guidance and details to help the driver. This includes information like:

  • Floors
  • Company Names
  • Security and parking instructions
  • Any other details that assist the driver in a smooth delivery process.

Screen Shot 2023-10-11 at 6.28.18 AM.png

Key Takeaway: Accurate address submissions are essential for on-time deliveries, cost efficiency, and customer satisfaction. Following these best practices ensures orders reach their destination promptly and correctly.

If you need to share information not covered here, use the Drop-off Instructions field to provide additional details that assist our drivers in successfully completing the delivery.

Articles in this section

Was this article helpful?
1 out of 1 found this helpful